Privacy Policy

At Flyerz, we care deeply about privacy. We believe in transparency, and we’re committed to being upfront about our privacy practices, including how we treat your personal information. We know you care about your privacy too, so we provide settings that allow you to choose how Flyerz uses certain information. This policy explains our privacy practices for Flyerz Mobile App (which we’ll refer to as the "App") and our other services provided by Flyerz.

This policy does not apply to the practices of third parties (including other members to who we provide their offers) who may also collect or receive data in connection with your use of the services.

Security

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission, and after it is received, for example, encryption is used for certain information. Unfortunately, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

Your account information is protected by a password. You must carefully protect against unauthorized access to your account and information by keeping your password and mobile security, such as by signing out after using the Services. Flyerz offers advanced security features and settings for members, such as two-factor authentication for signing in, and sign-in history and notifications; you can view more information in your account settings.

 

Privacy Policy Changes

We may amend or update this policy from time to time. Suppose we believe that the changes are material. In that case, we’ll let you know by doing one (or more) of the following:

(i) Posting the changes or through the Services, (ii) Emailing you or message about the changes, or (iii) Posting an update in the version notes on our platforms. We encourage you to check back regularly and review any updates.

What information do we collect?

The information you give us: We respect the right to privacy of all visitors to the  Flyerz mobile App. We receive and store some information that you enter on our App or that you provide to us through the App in any other way.

 

The information we collect or that you provide on or through our App or by using our services includes:

-       Data that may personally identify you, including your name, postal address, billing address, e-mail address, home, work, and mobile telephone numbers, age, date of birth, social security number, insurance policy number, physical characteristics that may personally identify you, IP address, bank account number, credit or debit card number (for payment purposes only), national origin, ancestry, veteran or military status, race, citizenship, & (collectively, "Personal Data").

-       Information that you provide by filling in forms on our App. It also includes information you provide when you register to use our App, or use services available through the App or facilities. We may also ask you for information when you report a problem with our App. Some forms collect sensitive information, necessary for us to provide our services to you.

-       Records and copies of your correspondence (including email addresses), if you contact us.

-       Your responses to surveys that we might ask you to complete for research, development, and marketing purposes.

-       Details of transactions you carry out through our mobile App and the fulfilment of your orders. You may be required to provide financial information before placing an order through our mobile App.

You also may provide information to be published or displayed (hereinafter, "posted") in public areas of the App or transmitted to other users of the App or third parties (collectively, "User Contributions"). Your user contributions are posted and transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the App with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorised persons.

Information we collect automatically:

We collect information about you automatically as you navigate through or use our App. Information collected automatically may include usage details, IP addresses, session replay and recording technology (recording your movements, clicks, etc. On our App), and information collected through cookies, web beacons, pixel tags, and other tracking technologies. As you navigate through and interact with our App, we may use automatic data collection technologies (such as session replay and tracking technologies referred to above) to collect certain information about your equipment, browsing actions, and patterns, specifically:

-       Usage Details:

Details of your visits to our App, such as traffic data, location, logs, referring/exit pages, date and time of your visit to or use of our App, error information, clickstream data, and other communication data and the resources that you access and use on or in the App.

-       Device Information:

Information about your mobile device, and Internet connection, specifically your IP address, operating system, browser type, and App version information.

-       Location Data:

Information about your location is collected through Geolocation technology.

The information we collect automatically may include Personal Data or we may maintain or associate information we collect personal Data we collect in other ways or receive from third parties. It helps us to improve our mobile App and to deliver a better and more personalized service by enabling us to:

-       Estimate your audience size and usage patterns.

-       Improve our product and services offering.

-       Store information about your preferences, allowing us to customize our mobile App according to your individual interests.

-       Recognize and/or authenticate you when you return to our mobile App.

The technologies we use for this automatic data collection may include

Cookies (or browser cookies). We and our service providers may use cookies, web beacons, and other technologies to receive and store certain types of information whenever you interact with our App through your computer or mobile device. A cookie is a small file or piece of data sent from the App and stored on the hard drive of your mobile device. On your mobile phone, you may refuse to accept browser Cookies by activating the appropriate setting on your browser, and you may have similar capabilities on your mobile device in the preferences for your operating system or browser. However, if you select this setting you may be unable to access or use certain parts of our App. Unless you have adjusted your browser or operating system setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our App.

Pixels and Web Beacons: Pages on our App, or our emails, may contain small electronic files known as web beacons (also referred to as clear GIFs, pixel tags, and single-pixel GIFs) that permit us, for example, to count users who have visited those pages or opened an e-mail and for other related mobile App statistics (for example, recording the popularity of certain mobile Apps content and verifying system and server integrity). We use this information to assist us in improving our user experience.

Google Analytics: We use Google Analytics, a web analytics service provided by Google, Inc. ("Google") to collect certain information relating to your use of our App. Google Analytics uses cookies, which are text files placed on your mobile devices, to help our mobile App analyze how users use the App. You can find out more about how Google uses data when you visit our App by visiting "How Google uses information from websites or apps that use our services" (located at https://policies.google.com/technologies/partner-sites

We may also use Google Analytics, Advertising Features or other advertising networks to provide you with interest-based advertising based on your online activity. For more information regarding Google Analytics please visit Google's website and pages that describe Google Analytics, such as https://marketingplatform.google.com/about/

Do Not Track Signals: Some mobile applications' browsers permit you to broadcast a signal to Apps and online services, indicating a preference that they "do not track" your online activities. At this time, we do not honour such signals; although, we currently do not use automated data collection technologies to collect information about your online activities over time and across third-party mobile Apps or other online services for any purpose, including advertising.

Email communications, newsletter, and related services

Our Apps provide you with the opportunity to receive communications from us or third parties. For example, you can sign up for a free Flyerz email newsletter. You can unsubscribe from this newsletter at any time. You may use the unsubscribe mechanism or link in our marketing emails if you wish to stop receiving marketing emails from us.

Email communications that you send to us via the email links on our mobile App may be shared with a customer service representative or employee that is most able to address your inquiry. We make every effort to respond in a timely fashion once communications are received. Once we have responded to your communication, it is discarded or archived, depending on the nature of the inquiry. Note, that email communications that you send us via the email links on our App are not automatically encrypted, and it is possible that unencrypted email communications with us may be accessed or viewed by another Internet user while in transit to us.

Surveys

We occasionally survey visitors to our mobile App. The information from these surveys is used in aggregated, de-identified form to help us understand the needs of our visitors so that we can improve our App. The information may be shared with third parties with whom we have a business relationship. We generally do not ask for information in surveys that would personally identify you; if we do request contact information for follow-up, you may decline to provide it. If survey respondents provide personal information (such as an email address) in a survey, it is shared only with those people who need to see it to respond to the question or request, or to third parties who perform data management services for our site. Those third parties have agreed to keep all data from surveys confidential.

How we use the information we collect

In addition to the uses described above, we use the information we collect things like:

-       Optimising the performance and user experience of our App.

-       Operating, evaluating, and improving our business.

-       Providing more renewable services.

-       Marketing and advertising products and services, including inferring your interests from your interactions with our mobile App and newsletters and tailoring advertisements, newsletters, and offers to you on our mobile App based on your interactions with us.

-       Sending you email newsletters.

-       Conducting research and analysis.

-       Communicating with you about your account, special events, and surveys.

-       Establishing and managing your accounts with us.

We may combine this information with any other information we have about you. That information as outlined in our Notice of Privacy Practices.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request that we delete your data by contacting us as provided below. However, we may not be able to honour that request in all instances given the laws and regulations that apply to us.  For example, under the applicable law, we may be required to maintain some data that are specific to you and that may identify you, such as your personal information or other information. We may also have a legal basis or obligation to maintain information about you to provide the best possible service to comply with our professional, legal, and other obligations.

Disclosure of your information

We may share the information we collect about you with third parties whom we have engaged to help us provide the App, as well as the products and services available through our App. In this regard, we may disclose your Personal Data to affiliates, contractors, service providers, and other third parties we use to support our business. The services provided by these organisations include providing IT and infrastructure support services, advertising, marketing, and payment processing services. Advertisers and marketing partners such as Facebook, Instagram, Google, and other advertising networks may receive and use your Personal Data to assist us with our advertising and marketing efforts. In each case, we will ensure that these third parties have agreed to safeguard your data.

We may provide third parties with aggregate statistics about our visitors, traffic patterns, and related App information. These data reflect App-usage patterns gathered during visits to our App each month, but they do not contain information that personally identifies you unless you have given us permission to share that information.

We may also disclose your Personal Data:

-       To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Flyerz about our App users are among the assets transferred.

-       To fulfil the purpose for which you provide it.

-       For any other purpose disclosed by us when you provide the information.

-       To comply with any court order, law, or legal process, including responding to any government or regulatory request.

-       If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Flyerz, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Choices about how we use and disclose your information

We do not control the third party’s use of cookies or how they manage the information collected through the use of cookies. However, our sponsors and advertisers have agreed that they will not collect any personally identifiable information from our App visitors while using our App. These third parties may aggregate the information they collect with information from their other customers for their purposes.

In addition, we strive to provide you with choices regarding the Personal Data you provide to us. We have created or have available mechanisms to provide you with control over your Personal Data:

-       Cookie Settings and Advertising: You can set your browser or operating system to refuse all or some cookies or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our App may then be inaccessible or not function properly.

-       Disclosure of Your Information to Affiliates: By using our services, you consent to our sharing of your Personal Data with our affiliates for their promotional purposes. If you wish to unsubscribe from such affiliate promotions, you can do so by clicking the unsubscribe link at the bottom of any email or other marketing communications you receive from them.

Your rights regarding your information and accessing and correcting your information

You can Contact Us through the Contact Information below to access and/or find out what information we have about you and to correct that information. You can also review and change your Data by logging into our App and visiting either the Settings or Account Preferences sections. You may also notify us through the Contact Information below of any changes or errors in any Personal Data we have about you to ensure that it is complete, accurate, and as current as possible or to delete your account. We cannot completely delete your personal information except by also deleting your account with us. We may not be able to accommodate your request if we believe it would violate any law or legal requirement or if we have a legal basis or obligation to maintain it, or if it would cause the information to be incorrect.

Protecting children's privacy

Our App is not intended for users under 18 years of age. No one under the age of 18 may provide any information to or through the App. We do not knowingly collect Personal Data from users under 18. If you are under 18, do not use or provide any information on or on our App or on or through any of its features, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received Personal Data from a user under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from a user under 18, please contact us at the contact information below.

Links to other mobile Apps

Our App links to other websites, many of which have their privacy policies. Be sure to review the privacy policy on the site you're visiting.

Privacy policy updates

We may need to update our Privacy Policy as technology changes and Flyerz evolves. If we make significant changes to this Privacy Policy, we'll post a prominent message on our App.

Contact information

If you have a question or concern regarding your privacy, please contact Flyerz's Privacy Officer using the contact information below: [1]  

contact@flyerz.app